Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website www.brixo-ai.com and all related services, including the client portal, AI chatbot, and project deliverables (collectively, the “Services”), operated by BrixoAI UG (haftungsbeschränkt) (“BrixoAI”, “we”, “us”, or “our”), a company registered in Berlin, Germany.

By accessing or using our Services you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services

BrixoAI provides technology and creative services including AI & chatbot solutions, data engineering and analytics, web development, and UI/UX design. The specific scope, deliverables, timelines, and fees for any client engagement are defined in a separate Statement of Work or project agreement signed by both parties (“Project Agreement”). In the event of a conflict between these Terms and a Project Agreement, the Project Agreement prevails.

2. Client Portal

Access to the client portal is by invitation only. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at hello@brixo-ai.com if you suspect any unauthorised access.

We reserve the right to suspend or terminate your account at any time for violation of these Terms or non-payment of invoices.

3. AI Chatbot & Generated Content

The BrixoAI assistant is powered by large language models and is provided as an informational tool only. Outputs generated by the chatbot:

• Do not constitute professional legal, financial, or medical advice.
• May occasionally be inaccurate, incomplete, or outdated — always verify critical information independently.
• Are generated on-the-fly and are not stored unless you explicitly save an artifact to your project.

You retain ownership of any content you submit to the chatbot. You grant BrixoAI a limited, non-exclusive licence to process that content solely for the purpose of generating a response.

4. Intellectual Property

4.1 Our content

All website content, branding, design, code, and documentation created by BrixoAI (excluding client deliverables) is our exclusive property and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4.2 Client deliverables

Upon receipt of full payment, BrixoAI assigns to the client all intellectual property rights in custom deliverables created specifically for that client, as specified in the Project Agreement. BrixoAI retains the right to feature the work in its portfolio unless the client requests otherwise in writing.

4.3 Open-source components

Deliverables may incorporate open-source libraries subject to their own licences (e.g. MIT, Apache 2.0). BrixoAI will identify material open-source dependencies upon request.

5. Payment & Fees

• Fees are outlined in the relevant Project Agreement and are invoiced in Euro (EUR).
• Invoices are due within 14 days of issue unless otherwise agreed.
• Late payments accrue interest at the statutory rate under German law (§ 288 BGB), currently 9 percentage points above the base rate.
• We reserve the right to pause work or suspend portal access until outstanding invoices are settled.
• All prices are exclusive of VAT (Mehrwertsteuer). VAT will be applied where required by applicable law.

6. Prohibited Use

You agree not to:

• Use our Services for any unlawful purpose or in violation of any regulations.
• Attempt to gain unauthorised access to any system, account, or data belonging to BrixoAI or other users.
• Transmit malware, spam, or any content that is harmful, defamatory, or infringes third-party rights.
• Use automated scraping, bots, or crawlers against our website or API without prior written permission.
• Reverse-engineer, decompile, or attempt to extract source code from our proprietary software.

7. Confidentiality

Both parties may disclose confidential information (business plans, technical specifications, pricing, client data) to each other in the course of an engagement. Each party agrees to keep such information strictly confidential, not to disclose it to third parties without prior written consent, and to use it solely for the purpose of the engagement. This obligation survives termination of the agreement for a period of 3 years.

8. Disclaimer of Warranties

The Services are provided “as is” and “as available” without any warranty, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free from harmful components.

9. Limitation of Liability

To the maximum extent permitted by German law, BrixoAI's total liability for any claim arising out of or related to these Terms or the Services shall not exceed the fees paid by you in the 3 months preceding the event giving rise to the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

10. Termination

Either party may terminate a project engagement with 14 days' written notice. Upon termination, you must pay for all work completed up to the termination date. Provisions regarding intellectual property, confidentiality, payment, and limitation of liability survive termination.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict-of-law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany. Notwithstanding the foregoing, BrixoAI may seek injunctive relief in any competent court to protect its intellectual property rights.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified to registered users by email at least 14 days before they take effect. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

13. Contact

BrixoAI UG (haftungsbeschränkt)
Berlin, Germany
Email: hello@brixo-ai.com
Website: www.brixo-ai.com